Wisconsin Discount Securities Corp. (WDSC) strives to provide extraordinary customer service to our clients.  In the event that we are temporarily unavailable due to an uncontrollable circumstance, we are providing our clients with a brief overview of how we plan to recover access to us in a reasonable amount of time.

WDSC has an extensive business continuity plan in place to address any interruption of our daily operations.  This plan is reviewed annually, is subject to modification, and is promptly updated when warranted.

WDSC is not providing specific details of its business continuity plan due to confidential information and to assure security of an effective plan of recovery.  This detailed plan entails what actions WDSC will take in the event of business disruption caused by several different scenarios including building-wide, citywide, or even a regional incident.  This can include routing personnel and communication to an alternate facility depending on the severity of the disruption.  We value the importance of quick recovery and our recovery objective time for business resumption is four hours.  This time may be affected by circumstances beyond our control.  WDSC’s vital information has a daily back-up, and is sent offsite to disaster recovery facilities.  Our clients can access www.wisconsindiscount.com to get the latest information in the event of a disruption.

In the event that we are in the process of recovering from a disruption, our clients may contact our clearing firm where WDSC’s customer accounts are held.  Only contact our clearing firm if information is unavailable due to a disruption in our operations:

Southwest Securities, Inc.
1201 Elm Street, Suite 3500
Dallas, TX  75270-2180
(214) 859-6653 Phone
(214) 859-6026 FAX
www.swst.com